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OHQ's documents suffice proof of a charge that is payable unless they are shown to be wrong. Customer will utilize its affordable efforts to alert OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, adhering to the process laid out in Area 15. If Consumer disagreements a billing, the invoice needs to remain to be paid in a timely manner nevertheless OHQ will attribute or refund Client if it is later fairly determined by OHQ or pursuant to the dispute resolution process described in Area 15 that the billing was inaccurate and the Client is entitled to a credit or reimbursement.

Such alterations may include, without constraint, adjustments to the quantities of the Membership Charges or Usage Charges for OHQ Paid Solutions, changes to the use allowances consisted of in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly work after affordable advance written notice is provided to Consumer (for instance, by being published to the OHQ Site), except that any type of such modification that affects a Selected Paid Solution will relate to Client beginning at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ offers notification of such alteration to Consumer in conformity with Area 16.8.

If Customer does not end its use any kind of damaged Selected Paid Solution before the efficient day of such alteration, Customer will certainly be regarded to have agreed to such revision with regard to such Selected Paid Solution. (b) If a Prices Plan chosen by Consumer is discontinued, OHQ will supply Client with reasonable breakthrough notice of no much less than thirty (30) days and Customer will certainly be offered the alternative of selecting a brand-new Pricing Strategy from then-current rates plans offered by OHQ.

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For evasion of question, this paragraph does not apply to adjustments to the Catalog, which are resolved in Section 7 (virtual call receptionist).1. Customer represents that all details offered by Consumer and its customers to OHQ (consisting of, without limitation, all call information and information concerning Customer's Charge card) is precise, current and full at the time it is supplied to OHQ

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Client should in any way times follow all laws, guidelines, standards and codes suitable about its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Consumer will not make use of any OHQ Offerings to engage in, or to motivate or help others to participate in, any type of illegal or deceptive activities.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Client will certainly sustain the relevant Registration Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Termination Day, or should Customer not mention a Requested Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Membership Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Consumer until the last day of the Final Paid Solution Term (based on reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will be retained by OHQ for future use by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be liable at all for responding to phone calls, taking or supplying messages, or executing any type of various other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any type of OHQ Services, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Services, OHQ might need that Client pay a reinstatement fee of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Details gathered by OHQ from Client and its callers might be utilized, disclosed and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Site ("") and as may be modified every so often.

The Controller hereby selects the Processor relative to processing tasks taken on throughout the arrangement of receptionist solutions. OHQ and Client acknowledge and agree that the Cpu goes through the adhering to commitments: The Cpu will conform with the pertinent Information Security Laws and have to: (a) just act upon the composed guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) make sure that individuals processing the information are subject to an obligation of self-confidence; (c) use its ideal endeavours to protect and secure all personal information from unauthorised or unlawful handling, consisting of (but not restricted to) unintended loss, devastation or damages; (d) ensure that all processing satisfies the requirements of the GDPR and relevant Data Protection Legislation; (e) guarantee that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any desired changes concerning Sub-Processors; they carry out a composed agreement including the same data protection obligations as set out in these Terms; recognize that any type of failing for the Sub-processor to follow the Information Security Rule, the Processor remains completely liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in providing subject access and enabling information topics to exercise their civil liberties under the Information Protection Regulations.

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The Controller will execute adequate and ideal onboarding and due diligence checks for all Cpus, with a full analysis of the obligatory Information Defense Legislation requirements. The Controller will verify that the Processor has sufficient and documented processes for data breaches, information retention and data transfers in place. The Controller will obtain evidence from the Processor as to the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any kind of certifications, certifications and policies as described in the onboarding procedure; (c) technological and functional actions made use of in safeguarding the Personal Data; and (d) procedures in area for allowing data topics to exercise their rights, including (yet not restricted to), subject access requests, erasure & correction treatments and limitation of processing measures.